Directed: Pioneering Vehicle Security & Dealer Success

In an increasingly connected world, the need for robust vehicle security and advanced telematics solutions has never been more critical. For decades, one name has consistently stood out as a global leader in this specialized field: Directed. More than just a company, Directed represents a commitment to innovation, unparalleled customer support, and a thriving network of authorized dealers dedicated to making businesses a success. This article delves deep into what makes Directed the industry benchmark, from its cutting-edge products like the popular Avital brand to its comprehensive support systems that empower both consumers and partners.

Whether you're a potential dealer looking to expand your offerings or a consumer seeking the ultimate in vehicle protection and convenience, understanding the Directed ecosystem is key. Their unwavering focus on quality, reliability, and customer satisfaction has cemented their reputation as a trusted authority in branded security and control telematics. Join us as we explore the pillars that uphold Directed's legacy and future in the automotive technology landscape.

Table of Contents

• The Global Leader in Vehicle Security and Telematics
• Becoming an Authorized Directed Dealer: A Path to Success
• Avital: A Cornerstone of Directed's Product Line
  • Beyond Remote Start: Convenience and Control
  • Advanced Security Systems for Peace of Mind
• Unparalleled Support for Directed Consumers and Dealers
• The Gold Standard in Online Technical Support
• Direct Assistance: When Online Isn't Enough
• The Power of a Thousand Authorized Dealers
• Customer First: The Directed Promise
  • Respect and Professionalism at Every Turn
  • Support That Exceeds Expectations

The Global Leader in Vehicle Security and Telematics

Directed has firmly established itself as the global leader in branded security and control telematics. This isn't just a self-proclaimed title; it's a reputation earned through years of consistent innovation, robust product development, and an unwavering commitment to quality. Their extensive portfolio covers everything from advanced remote start systems to sophisticated vehicle security solutions, catering to a diverse range of automotive needs. The company's pioneering spirit is evident in its continuous pursuit of cutting-edge technology, ensuring that their products remain at the forefront of the industry.

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With a strong emphasis on research and development, Directed invests heavily in understanding evolving consumer demands and technological advancements. This proactive approach allows them to anticipate market trends and deliver solutions that are not only effective but also intuitive and user-friendly. Their leadership position is further solidified by strategic partnerships and a broad distribution network that ensures their products are accessible to a global audience. When it comes to protecting vehicles and enhancing driving convenience through telematics, Directed's name is synonymous with trust and technological excellence.

Becoming an Authorized Directed Dealer: A Path to Success

For businesses looking to thrive in the automotive aftermarket, partnering with Directed offers a compelling proposition. Directed understands that their success is intrinsically linked to the success of their partners. That's why they are committed to ensuring that businesses are ready to become an authorized Directed dealer, not just in name, but in practice. Their comprehensive dealer program is designed to provide all the necessary tools, training, and support required to excel in selling and installing Directed products.

The core philosophy behind their dealer relationships is collaboration. Our team of mobile remote start and security professionals is fully invested in working closely with you to make your business a success. This isn't just a marketing slogan; it's a tangible commitment. Dealers gain access to a wealth of resources, including specialized training modules, marketing materials, and direct lines of communication with Directed's expert support teams. This hands-on approach ensures that dealers are well-equipped to meet customer demands, troubleshoot issues efficiently, and ultimately grow their revenue streams. The partnership goes beyond mere product supply, fostering a symbiotic relationship where mutual growth is the ultimate goal.

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Avital: A Cornerstone of Directed's Product Line

Among Directed's impressive array of brands, Avital stands out as a true success story. The popular Avital brand is one of Directed's most successful remote start lines, and the best-selling Avital security systems round out a product mix that offers more solutions than ever before! This brand's widespread appeal is a testament to its reliability, ease of use, and innovative features that cater to the modern driver's needs. Avital products are engineered with precision, offering a perfect blend of performance and affordability, making them a top choice for consumers seeking dependable vehicle enhancements.

Beyond Remote Start: Convenience and Control

Avital's remote start systems are renowned for their convenience, allowing drivers to warm up or cool down their vehicles from a distance, a feature particularly valued in extreme weather conditions. But the functionality extends far beyond simple remote engine activation. Many Avital systems integrate advanced features such as keyless entry, trunk release, and even vehicle status updates. This level of control enhances the daily driving experience, adding a layer of comfort and efficiency that modern consumers expect. The seamless integration with vehicle electronics ensures reliable operation and a user-friendly interface.

Advanced Security Systems for Peace of Mind

Complementing their remote start offerings, Avital's security systems provide robust protection against theft and vandalism. These systems incorporate multi-layered defense mechanisms, including sophisticated sensors, powerful sirens, and immobilizer technology. The focus is on proactive deterrence and immediate alerts, giving vehicle owners peace of mind. With features like shock sensors, door triggers, and even tilt sensors, Avital security systems are designed to detect various forms of intrusion and tampering, providing comprehensive safeguarding for valuable assets. The reliability of Avital's security solutions has made them a go-to choice for consumers prioritizing vehicle safety.

Unparalleled Support for Directed Consumers and Dealers

A company's true strength is often measured by the quality of its support, and Directed excels in this regard. They are proud to support their consumers with a comprehensive suite of resources designed to empower users and streamline problem-solving. This commitment to robust support extends equally to their vast network of authorized dealers, ensuring everyone in the Directed ecosystem has access to the help they need, precisely when they need it.

Understanding that questions and issues can arise at any time, Directed has invested heavily in creating an accessible and informative support infrastructure. Technical tips, important product notifications, FAQ's and product training materials are available to Directed consumers 24/7, 365 days a year. This always-on availability ensures that users can find answers to common queries, learn about new product features, and troubleshoot minor issues independently, reducing downtime and enhancing user satisfaction. Furthermore, Owner's guides for all of Directed's products are available for download, providing detailed instructions and diagrams for installation, operation, and maintenance, serving as an invaluable resource for both consumers and professional installers. This proactive approach to information dissemination underscores Directed's dedication to user empowerment.

The Gold Standard in Online Technical Support

In an era where digital self-service is paramount, Directed has set the bar high for online technical assistance. Directed is consistently rated for having the industry’s best online tech support. This accolade is not given lightly; it reflects years of meticulous development of their online platforms, including intuitive knowledge bases, comprehensive troubleshooting guides, and interactive forums where users can share insights and find solutions. Their online portal is meticulously organized, making it easy for users to navigate through product categories, find specific models, and access relevant documentation.

The effectiveness of their online support is a cornerstone of their overall customer satisfaction strategy. By providing clear, concise, and accurate information readily available, Directed empowers users to resolve many issues on their own, fostering a sense of independence and efficiency. This commitment to excellence in digital support significantly contributes to their reputation for reliability and trustworthiness in the vehicle security and telematics market.

Direct Assistance: When Online Isn't Enough

While Directed's online resources are extensive and highly effective, they recognize that some issues require a more personal touch. There are times when complex technical challenges or unique situations cannot be resolved through self-service alone. For these instances, Directed ensures that robust human support is readily available. Unable to resolve your issue online? Our consumer, dealer, and technical services teams are here to assist you via phone or email. This multi-channel approach guarantees that every user, regardless of their technical proficiency or the complexity of their problem, can receive expert assistance.

The dedicated support teams are staffed by knowledgeable professionals who are well-versed in all aspects of Directed's product lines. Whether it's a consumer needing help with a remote control, a dealer requiring installation guidance, or a technician troubleshooting a complex system, these teams provide prompt, courteous, and accurate support. This blend of cutting-edge online resources and accessible human interaction creates a truly comprehensive support system that stands as a benchmark in the industry.

The Power of a Thousand Authorized Dealers

The backbone of Directed's extensive reach and unparalleled service delivery is its vast network of professional partners. Directed has thousands of authorized dealers strategically located across various regions. This expansive network ensures that consumers have convenient access to expert installation services, product demonstrations, and localized support. Each authorized dealer undergoes rigorous training and adheres to strict quality standards, guaranteeing that customers receive top-tier service and professional installation of Directed products.

This robust dealer network is more than just a distribution channel; it's a community of dedicated professionals who are integral to Directed's success. These dealers are often small and medium-sized businesses that benefit from Directed's strong brand recognition, comprehensive product offerings, and continuous support. This symbiotic relationship allows Directed to maintain its market leadership while empowering local businesses to thrive by providing high-quality vehicle security and convenience solutions to their communities. The sheer number and geographical spread of these dealers underscore Directed's commitment to accessibility and local expertise.

Customer First: The Directed Promise

At the heart of Directed's operational philosophy is a steadfast commitment to its customers. This isn't merely a business strategy; it's a core value that permeates every aspect of their operations. Ensuring that customers always come first, are treated respectfully and professionally, and receive support that exceeds expectations is the guiding principle that drives every interaction, every product development, and every service offering. This customer-centric approach is what truly sets Directed apart in a competitive market.

Respect and Professionalism at Every Turn

From the initial inquiry to post-purchase support, Directed prioritizes treating every customer with the utmost respect and professionalism. This means clear communication, transparent policies, and a genuine desire to understand and address customer needs. Whether it's a phone call to customer service, an email exchange, or an in-person visit to an authorized dealer, the experience is consistently positive and respectful. This commitment to professional conduct builds trust and fosters long-term relationships with both individual consumers and business partners.

Support That Exceeds Expectations

Directed doesn't just aim to meet customer expectations; they strive to exceed them. This proactive approach to service means anticipating potential issues, providing comprehensive solutions, and going the extra mile to ensure complete satisfaction. This dedication is reflected in their highly-rated online support, responsive phone and email teams, and the extensive training provided to their authorized dealers. By consistently delivering support that goes above and beyond, Directed reinforces its position as a reliable and trustworthy partner for all vehicle security and telematics needs. Their unwavering focus on customer delight is a key differentiator and a significant reason for their enduring success.

Conclusion

In a world where vehicle security and connectivity are increasingly vital, Directed stands as a beacon of innovation, reliability, and unwavering customer commitment. From its pioneering role as a global leader in branded security and control telematics to the widespread success of brands like Avital, Directed has consistently delivered cutting-edge solutions that enhance vehicle safety and convenience. Their dedication to empowering a vast network of thousands of authorized dealers underscores a unique business model that prioritizes mutual growth and exceptional service delivery.

The comprehensive support system, lauded as having the industry's best online tech support and bolstered by responsive human teams, ensures that both consumers and dealers are always well-equipped and fully supported. This relentless focus on putting customers first, treating them with respect, and consistently exceeding expectations is the hallmark of the Directed brand. If you're considering enhancing your vehicle's security or exploring a lucrative partnership in the automotive aftermarket, exploring Directed's offerings is a decision rooted in quality and trust.

Ready to experience the Directed difference? Visit their official website to explore their full range of products, locate an authorized dealer near you, or learn more about becoming a valued partner. Share your experiences with Directed products or services in the comments below – we'd love to hear from you!